Nexus Utility Management helps multifamily property owners and managers recover utility costs, generate clear resident bills, track payments, monitor exceptions, and deliver owner-ready reporting — without managing the billing process manually.
Nexus is designed for portfolios that want tighter recovery, cleaner resident billing, and less monthly follow-up.
Nexus Utility Management specializes in multifamily utility billing and also supports select commercial and mixed-use properties through custom billing programs.
Adjust the unit count to view a benchmark range based on typical 15% to 40% utility savings per unit.
Benchmark range for 150 units based on 15% to 40% utility savings.
Estimated annual utility savings range: $67,500 to $180,000.
Benchmark uses the page's existing example utility load of about $250 per unit per month. Submetering often cuts water use by 25% to 30%, can reduce electricity use by up to 40%, and often reaches full ROI within 6 to 12 months. Actual results vary by property, lease language, occupancy, usage patterns, and rate structure.
When resident utility billing is managed manually, small issues quickly turn into missed recovery, billing disputes, unclear reports, and time-consuming follow-up.
Billing cycles get delayed when reads, utility bills, move-ins, move-outs, and tenant balances are tracked across multiple systems.
Unclear statements, missing usage details, and inconsistent charges create resident questions that slow down your property team.
Owners need clean visibility into charges, payments, adjustments, balances, recovery trends, and exceptions — not scattered spreadsheets.
A cleaner billing workflow helps show where recovery is lost: vacancy costs, common-area handling, missing reads, delayed billing, manual credits, and unclear resident charges.
Example based on $12,500 in monthly utility costs. This illustrates why recovery accuracy matters before a property even adds new residents or raises rents.
Illustrative example only. Actual results depend on lease language, property policy, resident data, billing method, vacancy, meter availability, rate structure, and applicable law.
These are the areas Nexus reviews during onboarding so the billing workflow is cleaner before the first cycle goes out.
From usage inputs and resident statements to payment tracking and owner-ready reporting, Nexus helps simplify the monthly utility billing workflow.
Support for manual reads, submetered usage, and structured billing inputs so your team can reduce spreadsheet dependency and improve consistency.
Clear, itemized resident utility bills with charges, usage details, adjustments, and payment information presented in a resident-friendly format.
Residents can view balances, payment history, and billing details through a clean online experience designed to reduce confusion.
Automated flags for missing reads, usage spikes, vacant unit consumption, and billing anomalies. We catch problems before they become disputes.
Monthly reporting designed around billing summaries, recovery visibility, balances, adjustments, exceptions, and owner/investor transparency.
Billing workflows are designed to support clear documentation, resident notices, bill formatting, and dispute-resolution processes.
Before a property moves forward, Nexus reviews the billing foundation so resident charges, reporting, and recovery workflows are built on clean information.
We review billing responsibility, utility addendum language, resident notices, and the documentation needed to support a clean billing process.
We confirm whether billing is based on submeters, RUBS allocations, flat fees, owner-paid utilities, or a hybrid workflow.
We review provider bills, charge categories, rate structures, taxes, admin fees, and how those costs should flow to resident billing.
We prepare billing layouts designed to clearly show charges, usage, balances, payment instructions, and contact details.
We align reporting around charges, collections, adjustments, outstanding balances, exceptions, and portfolio-level visibility.
We identify how missing reads, vacant unit usage, spikes, move-outs, credits, and resident questions should be handled.
Getting started is simple. We handle the heavy lifting so your first billing cycle runs seamlessly.
Send us your unit roster, meter inventory, and current utility accounts. We configure your property in our system, map meters to units, and set up rate structures based on your local utility provider.
We prepare your lease utility billing addendum, 90-day advance notice where required, and bill format templates — all tailored to your state’s specific RUBS or submetering regulations.
We collect meter reads, calculate charges using actual municipal rates, generate itemized bills, and deliver them to residents via the online portal. You review before bills go out.
Monthly billing runs on autopilot. You receive operational reports, exception alerts, and collection summaries. We handle resident inquiries, disputes, and move-in/move-out prorations.
Full-service billing is the primary path for properties that want the process handled for them. Portal setup is available for landlords and smaller portfolios that need a branded billing/payment system.
Ideal for owners and property managers who want Nexus to handle the entire billing process — from meter reads to statements, payments, and reporting.
You manage your property billing workflow in your own custom branded portal, while Nexus provides the system, setup, and structure.
Nexus combines utility billing operations, accounting discipline, resident ledger visibility, and automation-minded workflows to help properties bill more clearly and report with confidence.
Structured workflows help reduce manual entry, standardize calculations, flag exceptions, and keep billing documentation organized.
Billing workflows are designed to support A.R.S. § 33-1314.01 considerations, resident notices, billing math, documentation, and applicable Arizona utility billing requirements.
Residents receive clearer billing details, payment visibility, and a more modern billing experience designed to reduce monthly questions.
Nexus helps identify missed charges, unusual usage, billing exceptions, and recovery gaps so properties can improve utility cost recovery over time.
Owner-ready reporting helps clarify charges, payments, balances, adjustments, recovery trends, and billing exceptions.
Every billing cycle is structured around the math, rate tables, source data, notices, adjustments, and calculation logic needed to support future tenant questions, disputes, or audits.
Flexible service options are available. Standard setup fees may be waived for eligible monthly billing workflows.
Property teams are moving away from rigid, one-size-fits-all billing workflows because they need clearer recovery math, compliance-aware documentation, and faster support.
Manual billing, flat allocations, and disconnected spreadsheets can leave recovery gaps. Nexus reviews source utility costs, billing rules, missed charges, adjustments, and exceptions so each cycle is easier to audit and explain.
Utility billing is sensitive. Nexus builds workflows around lease language, utility addendum support, Arizona billing requirements, clear resident statements, documentation, and correction processes.
Standard software can feel rigid. Nexus can support full-service billing or create a custom property billing portal around your portfolio, reporting needs, resident payment workflow, and internal process.
Available for a limited number of early partner properties. Pricing is billed monthly, per property, at the greater of the per-unit rate or the monthly minimum listed below.
Early Partner: $2.49 per billed unit / month, $249 monthly minimum per property, and a $495 one-time onboarding fee.
Early Partner: $3.29 per billed unit / month, $399 monthly minimum per property, and a $995 one-time onboarding fee.
Early Partner: $4.95 per billed unit / month, $649 monthly minimum per property, with onboarding starting at $1,495.
Standard pricing ranges from $2.95 to $5.95 per billed unit / month with higher monthly minimums and onboarding fees.
Start by seeing how a clearer resident utility statement can reduce questions, support dispute resolution, and make charges easier to explain.
Desert Ridge Apartments · Unit 204
Sample only. Final statement format depends on property rules, lease language, utility type, rates, notices, and billing method.
Nexus can review your current billing workflow and identify opportunities to improve recovery, reduce manual work, clarify resident statements, and strengthen owner reporting.
Tell us about your property and we’ll review your current billing workflow, recovery needs, reporting goals, and the right Early Partner pricing package for your property.
Whether you manage 12 units or 12,000, we can review your current billing process and identify opportunities to improve recovery, reduce manual work, and create clearer owner reporting.
15657 N Hayden Rd #1316
Scottsdale, AZ 85260
Property review responses are targeted within 24 hours